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Troubleshooting

We find the actual cause, not just a quick patch.

A slow or crashing computer usually has a real, specific cause: a failing drive, too little memory for what you're running, background software eating resources, overheating, or something else entirely. We diagnose properly rather than guessing.

That means you get a fix that actually lasts, plus an honest explanation of what was wrong and why, and whether it's worth fixing or better to consider an upgrade or replacement.

We handle everything from random crashes and blue screens to a PC that's just gradually got slower over time.

Whatโ€™s included

โœ“Proper diagnostics to find the root cause, not just a surface-level fix
โœ“Performance troubleshooting: slowdowns, freezes, crashes
โœ“Hardware testing to rule out (or confirm) failing components
โœ“Software conflict and startup troubleshooting
โœ“Clear explanation of what was actually wrong
โœ“Honest advice on repair vs. upgrade vs. replace

How it works

01

Describe the problem

What's happening, when it happens, and anything that changed beforehand.

02

Diagnose

We test properly rather than guessing: hardware, software and everything in between.

03

Fix

We resolve the actual cause, with a clear quote if parts or paid work are needed.

04

Confirm it's stable

We check the fix holds before we consider it done.

Common questions

Often it's fixable: background software, a nearly-full drive, or failing hardware are common causes. We can diagnose properly rather than you just living with it.

Usually yes; random crashes are often a specific hardware or driver issue once properly tested for.

We'll always give you an honest answer based on the age of the machine and cost of the fix, not just push a repair.

Ready to get started?

Tell us what you need. We usually respond in under an hour.

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